Refund policy

RETURN & REFUND POLICY

At Boujee Behavior, many of our products are made to order especially for you. Because these items are produced after an order is placed, we generally do not accept returns or exchanges due to a change of mind, incorrect size selection, incorrect color selection, or ordering the wrong item.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 30 days of receiving your order. We will review the issue and, when approved, arrange an appropriate resolution, which may include a replacement or refund.

Please include your order number and clear photographs showing the issue. Photographs may be required to verify damaged, defective, misprinted, or incorrect merchandise.

Sizing

Please review the size information provided on the product page before placing your order. Because products are made to order, we cannot guarantee returns, exchanges, or refunds when the size originally ordered by the customer does not fit as expected.

If you received a size different from the size you ordered, please contact us so we can correct the issue.

Returns

Please do not mail products back to Boujee Behavior or to the manufacturer without first contacting us and receiving return instructions. Some damaged or defective items may not need to be physically returned.

Refunds

When a refund is approved, it will be issued to the original payment method. Processing times after a refund is issued can vary depending on your bank or payment provider.

Order Cancellations

Because made-to-order products may enter production shortly after an order is placed, cancellation requests are not guaranteed. If you need to request a cancellation, contact us as soon as possible. Once an order has entered production, it may no longer be eligible for cancellation.

Exceptions

Nothing in this policy limits any rights or remedies available to customers under applicable consumer-protection laws.

Questions or Order Issues

If you have questions about a return, refund, damaged item, or order issue, please contact Boujee Behavior through the contact information provided on our website.